Ecology of Teams

Benefits administration is one of those operational areas where things can look “fine” on the surface. The bills are paid on time, coverage appears active, while costly inaccuracies quietly build underneath. Recently, during a routine benefits audit for a new client, we identified several employees who had terminated employment in 2024 but were still active on employer paid life, LTD, and other ancillary insurance plans. It’s a common breakdown that happens when Accounts Paya

We all love a good shortcut. AI-powered transcription and meeting-note tools have become the quiet heroes of hybrid work. They capture details we might otherwise miss, generate summaries in seconds, and make collaboration easier across time zones. But here’s the part that rarely makes it into the marketing copy: AI transcripts, chat logs, and prompts can be subpoenaed. That means your favorite virtual assistant may be creating an unintentional record that lives well beyond th